Our returns policy is valid for 30 days from purchase. We must be notified of any problems or issues that may require refund / exchange within this period. You will be responsible for returning any unwanted items to us. Shipping costs are non-refundable. We will not be able to offer exchanges for any products that have been damaged in transit or by any other means out of our control. Only items purchased at full price will be eligible for return or exchange. Any sale items will be non refundable / exchangable. If you wish to contact us regarding any returns or exchanges please email us at bunnybakerybites@gmail.com.